Medicare Help in Manhattan

This page covers Manhattan. For offices that serve all five boroughs, see Medicare help in New York City. For the state rules, start with Medicare help in New York.

In Manhattan, HRA takes your application for Medicaid and the Medicare Savings Program. It also handles the Supplemental Nutrition Assistance Program (SNAP), once called food stamps, and HEAP. NYC Aging funds the older adult centers and the case management agencies that set up meals and help at home. This page covers every part of Manhattan, from Inwood and Harlem to Chinatown, the Lower East Side and Roosevelt Island. If an old list sent you to an office that has closed, the addresses below are the ones HRA lists now. If your parent lives across the river, see Medicare help in the Bronx.

Local offices in Manhattan

Not sure you qualify? Apply anyway, because HRA makes the call, and New York doesn't count your savings for the Medicare Savings Program. If you would rather not do it alone, a Pair Team advocate can help you apply in one call.

Where is the Medicaid office in Manhattan?

Manhattan's two HRA Medicaid offices are at 115 Chrystie Street in Chinatown and 4055 10th Avenue in Inwood, HRA says. You don't have to go in, because you can apply online at Access HRA or by mail. In 2026, one person can make up to $1,836 a month, or $1,856 with the $20 the state doesn't count. Savings can be up to $33,038, the state says.

The same form checks you for the Medicare Savings Program, which can pay the $202.90 a month Medicare costs you. For one person, it takes income up to $2,494 a month, with no savings test. See Medicare and Medicaid together in New York.

Where do I apply for food benefits in Manhattan?

In Manhattan, you can apply for SNAP online at Access HRA, or at a SNAP Center. The East End center is at 2322 Third Avenue in East Harlem, and the Washington Heights center shares 4055 10th Avenue with the Medicaid office. Both are open weekdays from 8:30 a.m. to 5 p.m. The St. Nicholas center on 125th Street and the Lower Manhattan center on 16th Street also take SNAP.

From October 1, 2026, one person 60 or older can make up to $2,660 a month and get SNAP, worth up to $306 a month. See SNAP for seniors in New York.

Where can I get free Medicare counseling in Manhattan?

You can get free Medicare counseling in Manhattan at four HIICAP sites, NYC Aging says. The main office is at 2 Lafayette Street, by appointment, weekdays 9 a.m. to 4 p.m. The Chinese-American Planning Council has counselors at 165 Eldridge Street. The Stavros Niarchos Foundation Library on Fifth Avenue has them on Friday afternoons, and you book online.

Counselors help you compare plans. They can also help you apply for Extra Help or the state's drug plan, Elderly Pharmaceutical Insurance Coverage (EPIC). HIICAP and Pair Team don't sell plans. Each fall, Open Enrollment runs October 15 to December 7.

Which older adult center is near me in Manhattan?

The older adult center near you depends on your neighborhood, and membership is free at 60 and older, NYC Aging says. Centers serve meals and run classes, and each one sets its own schedule. Here are some by neighborhood, from NYC Aging's center finder.

Who can help me at home in Manhattan?

If you're 60 or older and it's hard to get out, a case management agency can visit you at home. It can set up meals, home care and benefits. Which agency serves you depends on your address.

• Carter Burden Network covers the East Side from 59th to 143rd Street, east of Fifth Avenue, and Roosevelt Island. Call 212-879-7400 and press 1.
• Upper Manhattan Partnership for Senior Independence covers Washington Heights, Inwood and Central and West Harlem, at 212-342-9735.
• New York Foundation for Senior Citizens covers Lower Manhattan, Greenwich Village, Midtown and the East Side up to 59th Street, at 212-962-7817.

For Chinatown, the Lower East Side and the West Side, call Aging Connect at 212-244-6469 and NYC Aging will name your agency. For Medicaid home care, call CASA North at 212-274-5043. See home care in New York.

How do I get help with heating and power bills in Manhattan?

In Manhattan, HEAP helps pay your heating bill once each winter, and it takes applications for the 2026-27 winter from November 2, 2026. One person can make up to $3,563 a month and qualify. Apply at Access HRA, by mail, or in person at the Lower Manhattan Benefits Access Center on East 16th Street. See utility bill help in New York.

Con Edison serves all of Manhattan. After HEAP pays your bill, it puts you in its Energy Affordability Program, a monthly credit, for 18 months. With a shut-off notice, ask Con Edison at 1-800-752-6633 about EnergyShare, which pays up to $300 a year.

What a Pair Team advocate does

In Manhattan, a call to us often starts with an HRA letter and a question about which office to go to. Here's what we do:

• Apply for Medicaid and the Medicare Savings Program with you on Access HRA, then follow up with the Chrystie Street or Dyckman office.
• Find the case management agency for your block, and get meals at home started.
• Get your HEAP form in when it opens, and check that the Con Edison credit shows up.
• Book a HIICAP visit at 2 Lafayette Street or the library on Fifth Avenue.

An advocate is covered by Medicare if you qualify. It takes two minutes to find out.

Check if you qualify for a Pair Team advocate

Frequently asked questions

I live on Roosevelt Island. Is this my page?

Yes, this page covers Roosevelt Island, which is part of Manhattan. The Roosevelt Island Senior Center is at 546 Main Street, and Carter Burden Network handles case management there.

I live in Marble Hill. Is this my page?

Yes, if you live in Marble Hill, this is your page, because Marble Hill is part of Manhattan. It sits on the Bronx side of the river and uses a Bronx ZIP code, so NYC Aging lists its older adult center, at 5365 Broadway (718-562-8551), under the Bronx. For more centers nearby, see Medicare help in the Bronx.

How do I get a ride to the doctor from Manhattan?

To get a ride to the doctor from Manhattan with Medicaid, call Medical Answering Services at 844-666-6270 at least three days ahead. For Access-A-Ride, see Medicare help in New York City or Medicaid rides in New York.

Where do I get a half-fare card in Manhattan?

You can get a half-fare card in person at the MTA's center at 3 Stone Street, weekdays 9 a.m. to 5 p.m. At 65 or older, a subway or local bus ride then costs $1.50, half the $3 fare.

What if HRA denies my Medicaid?

If HRA denies your Medicaid, you can ask the state for a fair hearing within 60 days of the notice, at 1-800-342-3334. In Manhattan, you can also ask in person at 5 Beaver Street.

Sources

• Medicaid Locations, NYC Human Resources Administration
• SNAP Locations, NYC Human Resources Administration
• Benefits Access Centers, NYC Human Resources Administration
• HEAP Benefits Access Center Locations, NYC Human Resources Administration
• CASA Locations, NYC Human Resources Administration
• Health Insurance Assistance, NYC Aging
• HIICAP Community Sites, NYC Aging
• Older Adult Center Service Finder, NYC Aging
• Older Adult Center, NYC Aging
• Upper Manhattan Partnership for Senior Independence, MJHS Health System
• Service Finder: Case Management, NYC Aging
• Medicare Counseling appointments, The New York Public Library
• Case Management Unit, Carter Burden Network
• Case Management Program, New York Foundation for Senior Citizens
• Medicare Savings Programs 2026, New York State Department of Health
• Home Energy Assistance Program (HEAP), OTDA
• Request a Fair Hearing, OTDA
• Financial Assistance Programs, Con Edison
• Reduced-Fare program, MTA
• Medicaid Transportation, New York State Department of Health