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Pair Team

Medicare Help in New Rochelle

People in New Rochelle apply for Medicaid at the county office in Mount Vernon. Here's who to call in 2026 for lunch, rides, housing and food.

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Key points

  • People in New Rochelle apply for Medicaid at the Westchester County Department of Social Services (DSS) office in Mount Vernon, at 914-995-3333.
  • The city's Office for the Aging, at the Hugh A. Doyle Senior Center, 94 Davis Avenue, helps older residents at no fee, at 914-235-2363.
  • Lunch at the Doyle Center comes with a bagged dinner to take home, for a suggested $2.00.
  • HOPE Community Services, 50 Washington Avenue, opens its food pantry every Wednesday and serves dinner every weeknight.

This page covers the City of New Rochelle. For the state rules, start with Medicare help in New York.

In New Rochelle, Westchester County DSS takes your application for Medicaid and the Medicare Savings Program at its Mount Vernon office. It also handles the Supplemental Nutrition Assistance Program (SNAP), once called food stamps, and the Home Energy Assistance Program (HEAP). The city's Office for the Aging runs the Doyle Center, and the New Rochelle Municipal Housing Authority (NRMHA) runs public housing. This page covers downtown, the West End, the Lincoln Avenue area, Wykagyl, the North End and the rest of the city. If the trip to an office in another city is holding you up, see the train and phone options below. For the city next door, see Medicare help in Mount Vernon.

Local offices in New Rochelle

What you need Office Phone Website
Medicaid, the Medicare Savings Program, SNAP, HEAP DSS Mount Vernon District Office, 100 East First Street, Mount Vernon. Weekdays 8:30 a.m. to 5 p.m. 914-995-3333 socialservices.westchestercountyny.gov
Medicaid help at home, not in a Medicaid plan DSS Home Care Unit 914-813-6612 socialservices.westchestercountyny.gov
Help for older residents, lunch, senior vans New Rochelle Office for the Aging, Hugh A. Doyle Senior Center, 94 Davis Avenue. Weekdays 8:30 a.m. to 4:30 p.m. 914-235-2363 newrochelleny.gov
Help applying for a rent increase exemption Office for the Aging 914-235-6463 newrochelleny.gov
Meals at home, every day Meals-on-Wheels of New Rochelle, 50 Pintard Avenue 914-576-3865 mownewrochelle.org
Free Medicare counseling Westchester County Medicare Information Line 914-813-6100 seniorcitizens.westchestercountyny.gov
Public and senior housing NRMHA, 50 Sickles Avenue 914-636-7050 nrmha.org
Free food on Wednesdays, dinner on weeknights HOPE Community Services, 50 Washington Avenue 914-636-4010 hopecommunityservices.org
Free food, help applying for SNAP Feeding Westchester 914-923-1100 feedingwestchester.org
Rides if a disability keeps you off the bus Bee-Line ParaTransit Book: 914-995-7272. Apply: 914-995-2959 transportation.westchestercountyny.gov
Medicaid rides to the doctor Medical Answering Services (MAS) 844-666-6270 medanswering.com
Power and gas bill help Con Edison 1-800-752-6633 coned.com
DSS emergencies after hours County Police, who refer you to DSS Emergency Services 914-995-2099 socialservices.westchestercountyny.gov

Not sure you qualify? Apply anyway, because DSS makes the call, and New York doesn't count your savings for the Medicare Savings Program. If you'd rather not go alone, a Pair Team advocate can help you apply in one call.

Where do I apply for Medicaid in New Rochelle?

In New Rochelle, you apply for Medicaid at the DSS district office in Mount Vernon, 100 East First Street, Westchester DSS says. That office serves New Rochelle's ZIP codes, 10801, 10802, 10804 and 10805, plus Pelham and Larchmont. From New Rochelle, Metro-North's New Haven Line stops near it at Mount Vernon East, the county says.

In 2026, one person can make up to $1,836 a month for Medicaid, or $1,856 with the $20 the state doesn't count, and have up to $33,038 in savings. The same form checks you for the Medicare Savings Program. It can pay the $202.90 a month Medicare costs you, which is usually taken from your Social Security check. If your income is a bit too high, ask about a spenddown at 914-813-6299. See Medicare and Medicaid together in New York and home care in New York.

What does the New Rochelle Office for the Aging do?

The New Rochelle Office for the Aging gives free help to older residents and their families, the city says. Staff help with health, housing, income, rides and meals, and walk-ins are welcome.

People 60 and older can get a hot lunch at the center, plus a cold bagged dinner to take home. It costs a suggested $2.00, but no one is turned away. Reserve the days you want at 914-235-2363. Staff can set up a van to and from lunch.

If you can't get out, Meals-on-Wheels of New Rochelle delivers a hot meal seven days a week, holidays included, at 914-576-3865.

Where can I get free Medicare counseling in New Rochelle?

You can get free Medicare counseling in New Rochelle by calling the county's Medicare Information Line at 914-813-6100. The county also teaches free Medicare Basics classes at 9 South First Avenue in Mount Vernon. Counselors and Pair Team don't sell plans.

How do I get a ride to the doctor in New Rochelle?

To get a ride to the doctor in New Rochelle, pick what fits.

  • The Office for the Aging's senior vans take registered riders by reservation. Call 914-235-2363 to ask where they go.
  • Bee-Line ParaTransit is a shared van for people whose disability keeps them off the bus. It goes only within three quarters of a mile of a Bee-Line route, and each trip costs $5.00.
  • Medicaid rides are for people with Medicaid. Call MAS at 844-666-6270 at least three days before a routine visit.

See Medicaid rides in New York.

How do I get senior housing in New Rochelle?

To get senior housing in New Rochelle, start with NRMHA. It runs La Rochelle Manor, a 91-unit senior building with rent based on income. Apply online at nrmha.org, and call 914-636-7050 to ask which lists are open. The city also lists other senior buildings, and you apply with each one.

If you're 62 or older in a rent-regulated apartment, ask about a rent increase exemption. It can freeze your rent once it reaches a third of your income. For help with the form, call the Office for the Aging at 914-235-6463. See housing help in New York.

How do I get help with heating bills in New Rochelle?

In New Rochelle, HEAP helps pay your heating bill once each winter, and takes 2026-27 applications from November 2, 2026. One person can make up to $3,563 a month and qualify. Apply at mybenefits.ny.gov or at the Mount Vernon office. See utility bill help in New York.

After HEAP pays, Con Edison adds a monthly credit for 18 months. With a shut-off notice, ask Con Edison about EnergyShare, which pays up to $300 a year.

Where can I get food help in New Rochelle?

For food help in New Rochelle, apply for SNAP at mybenefits.ny.gov. From October 1, 2026, one person 60 or older can make up to $2,660 a month and get SNAP, worth up to $306 a month. Feeding Westchester will help you apply at 914-923-1100. See SNAP for seniors in New York.

HOPE Community Services, 50 Washington Avenue, opens its food pantry on Wednesdays from 9 a.m. to noon and 2 to 4 p.m. Its kitchen serves dinner every weeknight, with a lunch bag for the next day. HOPE also runs the county's only kosher pantry, twice a month on Thursday mornings.

What a Pair Team advocate does

In New Rochelle, a call to us often starts with a DSS letter and a question about getting to Mount Vernon. Here's what we do:

  • Apply for Medicaid with you and call 914-995-3333 until DSS answers.
  • Reserve lunch at the Doyle Center, or set up Meals-on-Wheels.
  • Get your HEAP form in when it opens, then check that the Con Edison credit shows up.
  • Ask NRMHA about La Rochelle Manor, and help you file for a rent increase exemption.

An advocate is covered by Medicare if you qualify. It takes two minutes to find out.

Check if you qualify for a Pair Team advocate

Frequently asked questions

I live in Larchmont or Pelham. Is this my page?

If you live in Larchmont or Pelham, you use the same DSS office, so the Medicaid steps here fit you. For a senior center, the county lists the Town of Mamaroneck Senior Center in Larchmont, at 914-834-8840.

Why do I have to go to Mount Vernon for Medicaid?

You go to Mount Vernon for Medicaid because DSS has no office in New Rochelle. Its four offices are in Mount Vernon, Peekskill, White Plains and Yonkers. If you don't need long-term care, NY State of Health takes applications by phone at 1-855-355-5777.

Do I need a pass for the Doyle Center?

You need a Park Passport or Omnicard for classes at the Doyle Center, the city says. Ask about one at 914-235-2363.

What if I have an emergency at night or on a weekend?

If you have an emergency at night or on a weekend, call 914-995-2099. County Police answer overnight, on weekends and on holidays, then send you to DSS Emergency Services.

What if DSS denies my Medicaid?

If DSS denies your Medicaid, you can ask the state for a fair hearing within 60 days of the notice at 1-800-342-3334. If your Medicaid is being cut, ask within 10 days to keep it while you wait.

Sources

More cities in New York

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