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Pair Team

Medicare Help in Fontana

In Fontana, residents 55 and older can get a $4 lunch at the city senior center on weekdays in 2026. Here is who to call for benefits, rides and bills.

See if you qualify for a Pair Team advocate

  • An advocate is covered by Medicare if you qualify.
  • Works with Medicare and Medi-Cal health plans
  • A real person, by phone, text or video
  • Takes just a few minutes to check

Key points

  • The Transitional Assistance Department (TAD) has a Fontana office at 7977 Sierra Ave. for Medi-Cal and CalFresh. Its customer service line is 1-877-410-8829.
  • The Fontana Community Senior Center serves lunch on weekdays for $4 if you're 55 or older and live in Fontana. Call (909) 854-5151 to reserve.
  • The city's senior ride program takes Fontana residents 55 and older to doctors, hospitals and stores in the city. Call (909) 854-5154.
  • Fontana Water Company's Customer Assistance Program cuts water bills for homes of one or two people making up to $43,280 a year in 2026.

This page covers the City of Fontana. For the statewide rules, start with Medicare help in California.

In Fontana, you apply for Medi-Cal, CalFresh and the Medicare Savings Programs through TAD, which has an office on Sierra Avenue. The county's Department of Aging and Adult Services (DAAS) runs In-Home Supportive Services (IHSS). The city runs the senior center and senior rides. Power comes from Southern California Edison (SCE) and gas from SoCalGas, but water comes from one of five companies. This page serves North Fontana, South Fontana, Sierra Lakes and downtown. If a parent just stopped driving, the table below shows who to call.

Local offices in Fontana

What you need Office Phone Website
Medi-Cal, CalFresh, Medicare Savings Programs TAD Fontana office, 7977 Sierra Ave. 1-877-410-8829 BenefitsCal.com
Paid help at home (IHSS) DAAS Central Intake Unit 1-877-800-4544 daas.sbcounty.gov
Free Medicare counseling: Health Insurance Counseling and Advocacy Program (HICAP) Council on Aging Southern California (909) 256-8369 coasc.org
Classes, lunch, activities Fontana Community Senior Center, 16710 Ceres Ave. (909) 854-5151 fontanaca.gov
Help finding services Senior center information and referral (909) 854-5182 fontanaca.gov
Rides in the city for people 55 and older City of Fontana Senior Transportation (909) 854-5154 fontanaca.gov
Van rides with a disability approval OmniAccess, from Omnitrans (909) 383-1680 omnitrans.org
Meals delivered to your home Family Services Association (951) 342-3057 fontanaca.gov
Water bill help Fontana Water Company (909) 822-2201 fontanawater.com
Discounts called California Alternate Rates for Energy (CARE) SCE, SoCalGas 1-800-655-4555, 1-800-427-2200 sce.com, socalgas.com
Help paying energy bills: Low Income Home Energy Assistance Program (LIHEAP) Community Action Partnership of San Bernardino County (909) 723-1500, option 2 capsbc.org
Public housing and vouchers Housing Authority of the County of San Bernardino (909) 890-0644 hacsb.com
Free food Feeding America Riverside San Bernardino (951) 359-4757 feedingamericaie.org
Senior help line DAAS Senior Information and Assistance 1-800-510-2020 daas.sbcounty.gov
Report abuse of an older adult Adult Protective Services 1-877-565-2020, 24 hours daas.sbcounty.gov

Not sure you qualify? Apply anyway, because the county decides, and one Medi-Cal form also checks you for the Medicare Savings Programs. If you would rather not do it alone, a Pair Team advocate can help you in one call.

How do I apply for Medi-Cal, CalFresh or IHSS in Fontana?

You can apply for Medi-Cal or CalFresh in Fontana at BenefitsCal.com, by phone or at the TAD office at 7977 Sierra Ave. The office is open weekdays from 8:30 a.m. to 4:30 p.m., and the phone line is 1-877-410-8829. The same Medi-Cal form checks you for the Medicare Savings Programs. They can pay your copays and the $202.90 a month Medicare costs you in 2026, usually taken from your Social Security check. See Medicare and Medi-Cal together in California.

For IHSS, call the DAAS Central Intake Unit at 1-877-800-4544, from 8 a.m. to 5 p.m. on weekdays. Staff then visit your home, and your doctor fills out a form about your needs. Read more about IHSS in California.

Where can I get free Medicare counseling in Fontana?

You can get free Medicare counseling in Fontana from the Council on Aging Southern California, the county's HICAP. Call (909) 256-8369, or the state line at 1-800-434-0222. HICAP doesn't sell insurance, the council says, and Pair Team doesn't sell plans either. Each fall, Open Enrollment runs October 15 to December 7. A change you make starts January 1.

What does the Fontana Community Senior Center offer?

The Fontana Community Senior Center, 16710 Ceres Ave., is for people 55 and older. It has a fitness center, a computer lab, a library, classes and clubs. It's open weekdays from 8 a.m. to 5 p.m., and Saturdays until noon.

Lunch is served Monday through Friday, between 11 a.m. and 1 p.m. It costs $4 if you're 55 or older and live in Fontana, and $6 for others. You need a reservation, so call (909) 854-5151 first. The center's meals-at-home program has stopped, so it points people to Family Services Association at (951) 342-3057.

For help finding home care or other services, call the center's resource staff at (909) 854-5182 on a weekday.

How do I get a ride in Fontana?

In Fontana, the city runs a senior ride program for residents 55 and older. It takes you to doctors, hospitals, stores and the senior center, all inside the city. Call (909) 854-5154 to learn how to book.

For longer trips, OmniAccess vans serve Fontana if a disability keeps you off the bus. Call 1-800-966-6428 for an application. Once you're approved, book one to three days ahead on the East Valley line, (909) 383-1680. A trip of up to three zones costs $3.75, plus $1 for each added zone.

If you have Medi-Cal, your plan also gives rides to medical visits. See Medi-Cal rides in California.

How do I lower my water, power and gas bills in Fontana?

To lower your water bill in Fontana, first check which of the city's five water companies sends it. Fontana Water Company has a Customer Assistance Program for homes with low income. If you already get CARE on your power or gas bill, you may qualify for this too. Apply at 15966 Arrow Route or call (909) 822-2201, and renew every two years.

For power and gas, start with LIHEAP through Community Action. In 2026, one person can qualify with income up to $3,331 a month, and two people up to $4,356, the state says. Call (909) 723-1500 and press 2 when appointment rounds open, on days posted on capsbc.org.

Then ask about CARE: call SCE at 1-800-655-4555 to take 30 to 35 percent off power, or SoCalGas at 1-800-427-2200 to take 20 percent off gas. See LIHEAP in California.

Where can I get help with housing in Fontana?

In Fontana, the Housing Authority office that serves you depends on your ZIP code, it says. If your ZIP code is 92335 or 92337, call the Upland office at (909) 982-2649. If it's 92336, call the Victorville office at (760) 243-1043. The Section 8 waiting list is closed. A list is open for two-bedroom homes at Redwood Terrace, a building in Fontana for people 62 and older. Apply online at hacsb.com, and expect a wait of years, the Housing Authority says. See housing help in California.

Where can seniors get free food in Fontana?

For free food in Fontana, go to the Senior Mobile Pantry at the Fontana Community Senior Center. It runs on the second Tuesday of each month, from 9 to 11 a.m. It's for homes with someone 60 or older and other homes with low income, and you just sign a form. Monthly food money comes from CalFresh.

What a Pair Team advocate does

In Fontana, calls to us often start with a parent who needs rides to the doctor. Your advocate makes the calls and follows up until there's an answer.

  • Reserve the senior center lunch, and set up the city's senior rides for doctor visits.
  • Help you apply for your water company's discount, and for CARE.
  • Call Central Intake with you for IHSS, and get ready for the home interview.
  • Find the Housing Authority office for your ZIP code, and apply to the Redwood Terrace list.

An advocate is covered by Medicare if you qualify. It takes two minutes to find out.

Check if you qualify for a Pair Team advocate

Frequently asked questions

I live in Rialto or Bloomington. Is this my page?

If you live in Rialto or Bloomington, the county offices here are yours, but the Fontana senior lunch price and senior rides are for Fontana residents. Rialto has its own TAD office at 1175 W Foothill Blvd.

My parent lives in San Bernardino, Rancho Cucamonga or Ontario. Is there a page for that?

San Bernardino, Rancho Cucamonga and Ontario have their own pages. The county offices are the same. But San Bernardino has three TAD offices, two city senior centers and a city water department with a $20 monthly credit.

Can a family member get a notice before my water is shut off?

A family member can get a notice before your water is shut off if you're 62 or older or have a disability, Fontana Water Company says. Call (909) 822-2201 to add them as your third party, and have proof of age or disability.

What if I miss the energy appointment day?

If you miss the energy appointment day, ask SCE or SoCalGas for a payment plan. Then try again when the next round opens on capsbc.org.

How do I report abuse of an older adult?

To report abuse of an older adult, call Adult Protective Services at 1-877-565-2020. DAAS answers that line 24 hours a day, every day of the year.

Sources

Need a hand with the forms, the calls, or the follow-up?

A Pair Team advocate can check what you qualify for and stay with it until it's done. Most members pay $0.

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