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Pair Team

Medicare Help in Rancho Cucamonga

In Rancho Cucamonga, people 60 and older can get lunch at the city senior center for a $3 donation in 2026. Here's who to call for benefits and bills.

See if you qualify for a Pair Team advocate

  • An advocate is covered by Medicare if you qualify.
  • Works with Medicare and Medi-Cal health plans
  • A real person, by phone, text or video
  • Takes just a few minutes to check

Key points

  • The Transitional Assistance Department (TAD) has a Rancho Cucamonga office at 10825 Arrow Route for Medi-Cal and CalFresh. Its customer service line is 1-877-410-8829.
  • The James L. Brulte Senior Center serves a weekday lunch to people 60 and older for a suggested $3 donation in 2026. Call (909) 477-2780 with questions.
  • Rancho Cucamonga Municipal Utility (RCMU) sends power bills in part of the city's southeast side. It takes $10 a month off for homes that got energy bill help this year.
  • Cucamonga Valley Water District takes $10 a month off the water bill if your power or gas bill already has a discount. Call the district at 855-654-2893.

This page covers the City of Rancho Cucamonga. For the statewide rules, start with Medicare help in California.

In Rancho Cucamonga, you apply for Medi-Cal, CalFresh and the Medicare Savings Programs through TAD, which has an office on Arrow Route. The county's Department of Aging and Adult Services (DAAS) runs In-Home Supportive Services (IHSS) and has an office in the city. The city runs the Brulte Senior Center and a small power company of its own. Most homes get power from Southern California Edison (SCE). This page serves Alta Loma, Etiwanda and the rest of the city. If the power bill jumped after a hot summer, the table below shows who to call.

Local offices in Rancho Cucamonga

What you need Office Phone Website
Medi-Cal, CalFresh, Medicare Savings Programs TAD Rancho Cucamonga office, 10825 Arrow Rte. 1-877-410-8829 BenefitsCal.com
Paid help at home (IHSS) DAAS Central Intake Unit 1-877-800-4544 daas.sbcounty.gov
County aging services office DAAS Rancho Cucamonga office, 9445 Fairway View Pl., Ste. 110 (909) 948-6200 daas.sbcounty.gov
Free Medicare counseling: Health Insurance Counseling and Advocacy Program (HICAP) Council on Aging Southern California (909) 256-8369 coasc.org
Classes, lunch, activities James L. Brulte Senior Center, 11200 Base Line Rd. (909) 477-2780 cityofrc.us
Van rides with a disability approval OmniAccess West Valley, from Omnitrans (800) 990-2404 omnitrans.org
Lower-cost Uber or taxi rides for people 62 and older Omnitrans Mobility Services (909) 379-7341 omnitrans.org
Power bill help in the city power area Rancho Cucamonga Municipal Utility (909) 919-2612 cityofrc.us/rcmu
Water bill help Cucamonga Valley Water District, 10440 Ashford St. 855-654-2893 cvwdwater.com
Discounts called California Alternate Rates for Energy (CARE) SCE, SoCalGas 1-800-655-4555, 1-800-427-2200 sce.com, socalgas.com
Help paying energy bills: Low Income Home Energy Assistance Program (LIHEAP) Community Action Partnership of San Bernardino County (909) 723-1500, option 2 capsbc.org
Public housing and vouchers Housing Authority of the County of San Bernardino, Upland office (909) 982-2649 hacsb.com
Free food Feeding America Riverside San Bernardino (951) 359-4757 feedingamericaie.org
Senior help line, meals at home DAAS Senior Information and Assistance 1-800-510-2020 daas.sbcounty.gov
Report abuse of an older adult Adult Protective Services 1-877-565-2020, 24 hours daas.sbcounty.gov

Not sure you qualify? Apply anyway, because the county decides, and one Medi-Cal form also checks you for the Medicare Savings Programs. If you would rather not do it alone, a Pair Team advocate can help you in one call.

How do I apply for Medi-Cal, CalFresh or IHSS in Rancho Cucamonga?

You can apply for Medi-Cal or CalFresh at BenefitsCal.com, by phone or at the TAD office at 10825 Arrow Route. The office is open weekdays from 8:30 a.m. to 4:30 p.m. The same Medi-Cal form checks you for the Medicare Savings Programs. They can pay your copays and the $202.90 a month Medicare costs you in 2026, usually taken from your Social Security check. See Medicare and Medi-Cal together in California.

For IHSS, call the DAAS Central Intake Unit at 1-877-800-4544 on a weekday. Staff then visit your home, and your doctor fills out a form about your needs. Read more about IHSS in California.

Where can I get free Medicare counseling in Rancho Cucamonga?

You can get free Medicare counseling from the Council on Aging Southern California, the county's HICAP, at (909) 256-8369. During fall Open Enrollment, its counselors hold appointment days at the Brulte Senior Center, in English or Spanish. HICAP doesn't sell insurance, the council says, and Pair Team doesn't sell plans either. Open Enrollment runs October 15 to December 7 each year, and changes start January 1.

What does the James L. Brulte Senior Center offer?

The James L. Brulte Senior Center, 11200 Base Line Road, offers a gym, more than 30 clubs, dances and bingo on Tuesdays. It's open weekdays from 8 a.m. to 8 p.m., and Saturdays until 5 p.m.

Lunch is served on weekdays from 11:30 a.m. to 12:30 p.m. in David Dreier Hall. Family Service Association runs it for people 60 and older, with a suggested $3 donation.

How do I get a ride in Rancho Cucamonga?

In Rancho Cucamonga, OmniAccess vans can take you if a disability keeps you off the bus. Call 1-800-966-6428 for an application. Once you're approved, book one to three days ahead on the West Valley line, (800) 990-2404. A trip of up to three zones costs $3.75, plus $1 for each added zone.

If you're 62 or older, Omnitrans also helps pay for Uber or taxi rides. Uber riders get up to $15 off each trip, Omnitrans says, so call (909) 379-7341 to sign up. If you have Medi-Cal, your plan also gives rides to medical visits. See Medi-Cal rides in California.

How do I lower my power and water bills in Rancho Cucamonga?

To lower your power bill in Rancho Cucamonga, first check who sends it. RCMU, the city's own power company, serves more than 3,900 homes and businesses in the southeast part of the city. Its Low Income Program takes $10 off every month if you send this year's LIHEAP award letter and a photo ID. Call (909) 919-2612, and ask about its Medical Support Assistance program if you use medical equipment.

Most homes get power from SCE, which takes 30 to 35 percent off through CARE. SoCalGas takes 20 percent off gas. From June 2026 to May 2027, CARE is open to homes of one or two people making up to $43,280 a year.

For water, Cucamonga Valley Water District takes $10 off each monthly bill if you already get CARE. Send your newest SCE or SoCalGas bill with the form, and make sure the names match.

For a big bill, call Community Action at (909) 723-1500 and press 2 when LIHEAP rounds open on capsbc.org. In 2026, one person can qualify with income up to $3,331 a month, the state says. See LIHEAP in California.

Where can I get help with housing in Rancho Cucamonga?

In Rancho Cucamonga, you're served by the Housing Authority's Upland office, 1200 N Campus Avenue. Call (909) 982-2649, Monday to Thursday and every other Friday. Its voucher waiting list, once called Section 8, is closed. For the Housing Authority's own apartments in the city, call its Chino office at (909) 628-3413. Expect a wait of years, the Housing Authority says. See housing help in California.

Where can seniors get free food in Rancho Cucamonga?

For free food in Rancho Cucamonga, the city keeps a list of church pantries. Patria Church's food center at 9239 Utica Ave. gives out food on Saturdays from 8:30 a.m. to noon, the church says. The closest Senior Mobile Pantry is in Montclair, on the fourth Wednesday of each month. Monthly food money comes from CalFresh.

What a Pair Team advocate does

In Rancho Cucamonga, calls to us often start with a summer power bill that a fixed income can't cover. Your advocate makes the calls and follows up until there's an answer.

  • Find out whether RCMU or SCE sends your power bill, and apply for the right discount.
  • Send your CARE bill to the water district for its $10 monthly credit.
  • Book a HICAP appointment at the Brulte Senior Center, and set up the weekday lunch.
  • Help with the OmniAccess form or the Omnitrans Uber program, and book your first ride.

An advocate is covered by Medicare if you qualify. It takes two minutes to find out.

Check if you qualify for a Pair Team advocate

Frequently asked questions

I live in Upland or Ontario. Is this my page?

If you live in Upland or Ontario, the county offices here are yours too, but RCMU serves only Rancho Cucamonga. Ontario has its own page: Medicare help in Ontario.

My parent lives in Fontana. Is there a page for that?

Fontana has its own page: Medicare help in Fontana. The county offices are the same. But Fontana has its own TAD office on Sierra Avenue, and OmniAccess books trips there on the East Valley line.

How do I know if RCMU or SCE is my power company?

You know if RCMU or SCE is your power company by the name on your bill. RCMU serves only part of the southeast side of the city. If the bill says SCE, ask SCE for CARE instead.

Is the water district office open on Fridays?

The Cucamonga Valley Water District office isn't open on Fridays, the district says. It's open Monday to Thursday from 7 a.m. to 6 p.m., at 10440 Ashford Street.

How do I report abuse of an older adult?

To report abuse of an older adult, call Adult Protective Services at 1-877-565-2020. DAAS answers that line 24 hours a day, every day of the year.

Sources

Need a hand with the forms, the calls, or the follow-up?

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