Medicare Help in Pomona

This page covers the City of Pomona in Los Angeles County. For nearby cities, see Medicare help in Los Angeles or Medicare help in Ontario, just across the county line. For the statewide rules, start with Medicare help in California.

In Pomona, the county's DPSS handles Medi-Cal, CalFresh and paid help at home, called In-Home Supportive Services (IHSS). The city runs two senior centers, the water utility and the Pomona Housing Authority. Get About and Foothill Transit run the rides, and SoCalGas sends the gas bill. This page is for Pomona and its neighbors Claremont, La Verne and San Dimas, which share the same van service. If a parent here just gave up the car keys, start with the rides section below.

Local offices in Pomona

Not sure you qualify? Apply anyway, because the county makes the call and some of your income may not count. If you would rather not do it alone, a Pair Team advocate can help you in one call.

Where do I apply for Medi-Cal or CalFresh in Pomona?

You can apply for Medi-Cal or CalFresh online at BenefitsCal.com, by phone at 1-866-613-3777, or in person. The DPSS Pomona office is at 2040 West Holt Avenue. It's open on weekdays from 8 to 5, the county says. The same Medi-Cal form checks you for the Medicare Savings Programs. They can pay your copays and the $202.90 a month Medicare costs you in 2026.

For paid help at home, apply for IHSS by phone at 1-888-944-4477, and a social worker visits your home. See IHSS in California and Medicare and Medi-Cal together in California.

Where can I get lunch and senior activities in Pomona?

Pomona serves lunch to people 60 and older at the Palomares and Washington senior centers, on weekdays. You need to book a week ahead, in person or at (909) 620-2324, the city says. The suggested donation is $3.25, and a guest pays $4.25.

For meals delivered at home, call the county's aging line at 1-800-510-2020.

For free groceries, go to Inland Valley Hope Partners at 1753 N. Park Avenue, in First Christian Church. It serves Pomona from Monday to Thursday, 9 to 2, and gives a few days of food once every 30 days. Monthly food money comes from CalFresh.

Where can I get free Medicare counseling near Pomona?

For free Medicare counseling, book a volunteer counselor at the Joslyn Center in Claremont at (213) 383-4519. The Walnut Senior Center has one too, at (909) 598-6200. You can also call the Center for Health Care Rights, the county's HICAP, at 1-800-434-0222, in more than 230 languages. HICAP doesn't sell insurance or plans, and Pair Team doesn't either.

How do I get rides in Pomona?

Get About is a door-to-door van in Pomona, Claremont, La Verne and San Dimas. It's for people 65 and older or with a disability. Register online or at (909) 596-7664, then press 0. Book your ride one to seven days ahead at (909) 596-5964. A ride costs $2.75 each way, or $3.75 to places farther west. Vans run 8 to 5 on weekdays and 8 to 2 on Saturdays.

On Foothill Transit buses, people 62 and older or with a Medicare card pay 75 cents with a reduced fare card. Access riders ride free.

If a disability keeps you off the bus, call Access Services at 1-800-827-0829. With Medi-Cal, your plan also gives rides to medical visits.

How do I lower my power, gas and water bills in Pomona?

To lower your power bill, call SCE at 1-800-655-4555 and ask about CARE, which takes 30 to 35 percent off. For gas, ask SoCalGas about CARE, which takes 20 percent off. Medi-Cal, CalFresh or Supplemental Security Income (SSI) can qualify you, the state utility commission says. If you already have CARE, you don't need to reapply with Pomona Choice Energy, the program says.

If you're on CARE and owe SCE $500 or more that's at least 90 days old, ask about its debt forgiveness plan. Each bill you pay on time wipes out a twelfth of the old debt, up to $8,000, Pomona Choice Energy says.

The city sends the water, sewer and trash bill. If you're behind, call Utility Billing at (909) 620-2241 and ask for a payment plan.

For help paying a bill, Long Beach Community Action Partnership runs LIHEAP for Pomona ZIP codes. Money is short in 2026, so it's only booking homes whose power or gas is already off. See LIHEAP in California.

How do I get housing help in Pomona?

The Pomona Housing Authority takes Section 8 applications only during set periods, which it announces in the local paper and online. Names go on the list in the order they come in. There's no way to know how long the wait will be, the city says. A voucher from Pomona is for a home inside Pomona city limits. For questions, call (909) 620-2368 or visit City Hall, Monday to Thursday. See housing help in California.

What a Pair Team advocate does

In Pomona, a call to us about Medicare often comes with a Get About form or a past-due SCE bill. Your advocate makes the calls and follows up until there's an answer.

• Help you register for Get About and book rides to your doctor.
• Help you sign up for CARE and ask SCE about its debt forgiveness plan.
• Book your senior lunch or a HICAP visit in Claremont.
• Help you apply for IHSS by phone and get ready for the social worker's visit.

An advocate is covered by Medicare if you qualify. It takes two minutes to find out.

Check if you qualify for a Pair Team advocate

Frequently asked questions

I live in Claremont, La Verne or San Dimas. Is this my page?

If you live in Claremont, La Verne or San Dimas, much of this page is yours. Get About, DPSS, HICAP and Access Services serve all four cities. The Pomona Housing Authority, the city water bill and Pomona Choice Energy are for Pomona addresses.

How long does DPSS take to decide?

DPSS generally has 45 days to decide on Medi-Cal and the Medicare Savings Programs. For CalFresh, counties decide within 30 days. If you haven't heard back, call 1-866-613-3777.

What if I get a shut-off notice?

If you get a shut-off notice, call the company on the bill the same day and ask for a payment plan. For water, that's the city at (909) 620-2241. For power, it's SCE, and for gas, SoCalGas. If your service is already off, call Long Beach Community Action Partnership at 1-888-351-4061.

Can I get help in Spanish?

Yes, you can get help in Spanish. The senior lunch page, with how to book, is in English and Spanish. Get About has Spanish brochures, and Long Beach Community Action Partnership has a Spanish form. The Medicare helpline at 1-800-434-0222 works in more than 230 languages.

Can I get one plan for Medicare and Medi-Cal in Pomona?

Yes, you can get one plan for both in Los Angeles County, called a Medi-Medi Plan, the state says. You can also keep Original Medicare with Medi-Cal.

Sources

• Office Locations, Los Angeles County DPSS
• Pomona - 36, Los Angeles County Services Locator
• Contact Us, Los Angeles County DPSS
• Senior Program, City of Pomona
• Senior Lunch Program, City of Pomona
• Food Security Program, Inland Valley Hope Partners
• How to Get Free Medicare Help, Center for Health Care Rights
• Get About, Pomona Valley Transportation Authority
• Fares and Passes, Foothill Transit
• Overview, Access Services
• Customer Programs and Offerings, Pomona Choice Energy
• Pomona Choice Energy
• CARE/FERA Program, California Public Utilities Commission
• Utility Billing, City of Pomona
• HEAP Service Area, Long Beach Community Action Partnership
• Energy Assistance, Long Beach Community Action Partnership
• Pomona Housing Authority, City of Pomona
• Pomona Housing Authority Contact List, City of Pomona
• Medi-Medi Plans, DHCS
• 2026 Medicare Parts A and B Premiums and Deductibles, CMS