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Pair Team

Medicare Help in Placer County

Placer County takes Medi-Cal forms in Rocklin and Auburn. Here's who to call in Roseville, Lincoln and Auburn for home care, rides, meals and power bills.

See if you qualify for a Pair Team advocate

  • An advocate is covered by Medicare if you qualify.
  • Works with Medicare and Medi-Cal health plans
  • A real person, by phone, text or video
  • Takes just a few minutes to check

Key points

  • Placer County Human Services takes Medi-Cal and CalFresh forms in Rocklin, Auburn and Carnelian Bay. Its call center is 1-888-385-5160.
  • Partnership HealthPlan of California has been the county's Medi-Cal health plan since January 1, 2024. Its member line is (800) 863-4155.
  • Since September 1, 2026, Placer County pays In-Home Supportive Services (IHSS) helpers $19.38 an hour, the state's wage chart says.
  • In 2026, a Placer County Transit Dial-A-Ride trip costs $1.25 at 60 and older. Book a ride the day before at 530-745-7560.

This page covers Placer County. For the statewide rules, start with Medicare help in California. Next door, see Medicare help in Sacramento or Medicare help in El Dorado County.

In Placer County, Human Services handles Medi-Cal, CalFresh and the Medicare Savings Programs. The county's Adult System of Care runs IHSS. Seniors First, a nonprofit in Auburn, runs the county's senior lunches and Meals on Wheels for people 60 and older. This page is for Roseville, Rocklin, Lincoln, Auburn, Loomis, Granite Bay, Colfax and the county's Lake Tahoe shore. If a parent in Auburn has stopped driving and the specialist is in Roseville, start with the rides section.

Local offices in Placer County

What you need Office Phone Website
Medi-Cal, CalFresh, Medicare Savings Programs Human Services, 1000 Sunset Boulevard, Suite 220, Rocklin; 11434 B Avenue, Auburn; 5225 North Lake Boulevard, Carnelian Bay 1-888-385-5160 BenefitsCal.com
Medi-Cal health plan Partnership HealthPlan of California (800) 863-4155 partnershiphp.org
Paid help at home (IHSS), or to report abuse of an older adult Placer County Adult Intake 916-787-8860 or 888-886-5401 placer.ca.gov
Free Medicare counseling: Health Insurance Counseling and Advocacy Program (HICAP) HICAP of Northern California (916) 376-8915 or 1-800-434-0222 hicapservices.net
Senior help line, lunches, Meals on Wheels Seniors First (530) 889-9500 or (800) 878-9222 seniorsfirst.org
Meals near Lake Tahoe Sierra Senior Services (530) 550-7600 sierraseniors.org
Buses and Dial-A-Ride Placer County Transit and Roseville Transit 530-745-7560 or 916-745-7560 placercountytransit.com
Pay a friend to drive you Placer Rides (530) 382-0391 placerrides.org
Rides to Medi-Cal visits Partnership Transportation Services (866) 828-2303 partnershiphp.org
Power and water discount in Roseville Roseville Utilities Customer Care, 116 South Grant Street, Suite 100 (916) 774-5300 roseville.ca.gov
Help paying energy bills: Home Energy Assistance Program (HEAP) Project GO, press 1 for Placer (888) 524-5705 projectgoinc.org
Section 8, all of the county except Roseville Placer County Housing Authority 530-889-7676 placer.ca.gov
Free food, CalFresh help Feeding the Foothills, once called Placer Food Bank (916) 783-0481 feedingthefoothills.org
Free legal help, 60 and older Legal Services of Northern California (530) 823-7560 lsnc.net

Not sure you qualify? Apply anyway, because the county makes the call and some of your income may not count. If you would rather not do it alone, a Pair Team advocate can help you in one call.

How do I apply for Medi-Cal in Placer County?

You can apply for Medi-Cal online at BenefitsCal.com, by phone at 1-888-385-5160, or at a Human Services office. You don't have to go in, the county says. Drop boxes in front of each building take papers 24 hours a day.

Once you're approved, Medi-Cal picks your health plan, the state says. For most people that's Partnership HealthPlan of California, at (800) 863-4155.

The same Medi-Cal form checks you for the Medicare Savings Programs. They can pay the $202.90 a month Medicare costs you in 2026, usually taken out of your Social Security check. See Medicare and Medi-Cal together in California.

How do I get paid help at home in Placer County?

To get paid help at home through IHSS, call Placer County Adult Intake at 916-787-8860. Fill out the application and the first page of the health form. Your doctor fills out the second page. Then fax both to 916-787-8922, marked for IHSS Intake.

IHSS has offices at 11434 B Avenue in Auburn and 101 Cirby Hills Drive in Roseville. A family member can be your paid helper, and since September 1, 2026, the county pays $19.38 an hour. See IHSS in California.

Where can I get free Medicare counseling in Placer County?

For free Medicare counseling in Placer County, call HICAP of Northern California at (916) 376-8915 for a one-hour visit. Counselors meet people at the Rocklin Event Center, Placer Independent Resource Services in Auburn, the Lincoln Library and the Maidu Senior Center in Roseville.

Bring your Medicare card and a list of your medicines. Open Enrollment runs each fall, October 15 to December 7. HICAP doesn't sell plans, and Pair Team doesn't either.

How do I get a ride in Placer County?

To get a ride in Placer County, pick what fits you.

  • Placer County Transit buses cost 60 cents a ride at 60 and older, or with a Medicare card.
  • Dial-A-Ride serves Lincoln, Rocklin, Loomis, Granite Bay and Highway 49. A ride costs $1.25 at 60 and older. Call 530-745-7560 the day before, or up to 14 days ahead.
  • Arrow, once called Dial-A-Ride, goes anywhere in Roseville for as little as $2.50. Book it at the same number.
  • Placer Rides pays a friend or family member to drive you, for up to 200 miles a month. It's for people 60 and older, or with a disability or low income, who can't drive or use the bus. Call (530) 382-0391.
  • Medi-Cal rides come from Partnership at (866) 828-2303, weekdays 7 a.m. to 7 p.m. Call at least 5 days before your visit. See Medi-Cal rides in California.

Where can I get meals and food in Placer County?

For a hot lunch with people your age, Seniors First runs cafés for people 60 and older. Lunch is served at 11 a.m., and the suggested donation is $6. Call (530) 889-9500 to save a seat.

Café Address Days
Auburn Café 12183 Locksley Lane, Suite 108 Monday, Wednesday, Friday
Lincoln Senior Center 391 H Street Weekdays
Rocklin, Rolling Oaks Senior Apartments 5725 Shannon Bay Drive Monday, Wednesday, Friday
Roseville, Maidu Village Apartments 101 Sterling Court Monday, Wednesday, Friday

If you can't get out, Seniors First brings Meals on Wheels three times a week from Roseville and Lincoln up to Colfax. It does not serve the Tahoe-Truckee area. There, call Sierra Senior Services at (530) 550-7600.

Feeding the Foothills holds free drive-thru food giveaways in Roseville, Rocklin, Lincoln, Colfax, Foresthill and Sheridan. Its staff can also help you apply for CalFresh.

How do I lower my power bill in Placer County?

How you lower your power bill depends on who sends it. In Roseville, the city's Utility Rate Assistance Program takes 20 percent off the power rate and $15 off the base charge. It also takes up to 20 percent off the base water charge. A home of one or two people can make up to $43,280 a year, the city says. Call (916) 774-5300 for the form.

Most of the rest of the county gets power from Pacific Gas and Electric (PG&E). Ask PG&E at 1-866-743-5832 about California Alternate Rates for Energy (CARE). It takes 30 to 35 percent off power and 20 percent off gas, the state says.

For a once-a-year payment of $350 to $1,000, call Project GO at (888) 524-5705 and press 1. Its voicemail takes 40 calls a day, so call soon after 9 a.m. See energy bill help in California.

What a Pair Team advocate does

In Placer County, a Medicare call often turns into an IHSS form or a ride from the foothills to Roseville.

  • Apply through Human Services with you, then follow up at 1-888-385-5160 until there's an answer.
  • Start IHSS with Adult Intake, and get the health form to your doctor.
  • Sign you up for Dial-A-Ride or Placer Rides, and book Partnership rides.
  • Apply for Roseville's utility discount or Project GO's energy help, and save you a seat at a Seniors First café.

An advocate is covered by Medicare if you qualify. It takes two minutes to find out.

Check if you qualify for a Pair Team advocate

Frequently asked questions

I live in Roseville, Rocklin, Lincoln or Auburn. Is this my page?

Yes, this page covers Roseville, Rocklin, Lincoln, Auburn and the rest of Placer County. Roseville has its own power company, its own housing authority and its own Arrow rides. In Lincoln, the Seniors First lunch at 391 H Street runs every weekday, and you book 72 hours ahead.

I live near Lake Tahoe. Where do I go?

If you live near Lake Tahoe, the Human Services office at 5225 North Lake Boulevard in Carnelian Bay serves you. For meals, call Sierra Senior Services at (530) 550-7600.

How do I get on a housing waitlist in Placer County?

To get on a housing waitlist in Placer County, check back with the county's Housing Authority at 530-889-7676. In October 2026, its Section 8 list was closed. It serves the whole county except Roseville, which runs its own housing authority. See housing help in California.

What does Roseville offer people 50 and older?

Roseville offers people 50 and older the Fifty and Better (FAB) Club at the Maidu Community Center, 1550 Maidu Drive. Members go to talks on falls, heart health and travel for free, and others pay $5. Call (916) 774-5970.

How do I report elder abuse in Placer County?

To report elder abuse in Placer County, call Adult Protective Services at 916-787-8860 or 888-886-5401. You don't need proof, the county says. If someone is in danger right now, call 911.

What if Placer County denies my Medi-Cal?

If Placer County denies your Medi-Cal, you can ask the state for a hearing at 1-800-743-8525. You have 90 days from the notice to ask.

Sources

Need a hand with the forms, the calls, or the follow-up?

A Pair Team advocate can check what you qualify for and stay with it until it's done. Most members pay $0.

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