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Pair Team

Medicare Help in Solano County

Solano County takes Medi-Cal forms in Vallejo, Fairfield and Vacaville. Here's who to call in Benicia or Suisun City for Medicare help, rides and meals.

See if you qualify for a Pair Team advocate

  • An advocate is covered by Medicare if you qualify.
  • Works with Medicare and Medi-Cal health plans
  • A real person, by phone, text or video
  • Takes just a few minutes to check

Key points

  • Solano County Health and Social Services takes Medi-Cal forms in Fairfield, Vallejo and Vacaville. All three offices use one number, 1-800-400-6001.
  • To apply for In-Home Supportive Services (IHSS), call (707) 784-8259, extension 1. In 2026, IHSS pays caregivers here $18.10 an hour, the state says.
  • At 80 and older, you ride free on SolTrans, Fairfield and Suisun Transit (FAST) local buses and SolanoExpress, with a photo ID.
  • For free Medicare counseling, call Senior Advocacy Services, which runs the Health Insurance Counseling and Advocacy Program (HICAP) here, at 707-526-4108.

This page covers Solano County. For the statewide rules, start with Medicare help in California. For family nearby, see Medicare help in Contra Costa County, Medicare help in Oakland or Medicare help in Santa Rosa.

In Solano County, Health and Social Services handles Medi-Cal, CalFresh and the Medicare Savings Programs. Its Older and Disabled Adult Services runs IHSS, Adult Protective Services and the Napa and Solano Area Agency on Aging. Your Medi-Cal plan is usually Partnership HealthPlan of California. This page is for Vallejo, Fairfield, Vacaville, Benicia, Suisun City, Dixon and Rio Vista. If your mother in Vallejo turned 80 this year, her bus rides are now free.

Local offices in Solano County

What you need Office Phone Website
Apply for Medi-Cal, CalFresh or the Medicare Savings Programs by phone Continuing Call Center. Weekdays, 8 a.m. to 5 p.m. 1-800-400-6001 BenefitsCal.com
Medi-Cal and CalFresh in person Fairfield, 275 Beck Avenue; Vallejo, 365 Tuolumne Street; Vacaville, 1119 E. Monte Vista Avenue 1-800-400-6001 solanocounty.gov
Apply for IHSS IHSS, 275 Beck Avenue, Fairfield. Weekdays, 8 a.m. to 5 p.m., closed noon to 1 (707) 784-8259, extension 1 solanocounty.gov
Find an IHSS caregiver IHSS Public Authority (707) 784-8200 solanocounty.gov
Help finding services for older adults Aging and Disability Resource Connection (707) 200-7116 aaans.org
Area Agency on Aging Napa and Solano Area Agency on Aging 707-784-8960 aaans.org
Free Medicare counseling (HICAP) Senior Advocacy Services 707-526-4108 senioradvocacyservices.org
Medi-Cal health plan questions Partnership HealthPlan of California. Weekdays, 8 a.m. to 5 p.m. (800) 863-4155 partnershiphp.org
Medi-Cal rides to the doctor Partnership Transportation. Weekdays, 7 a.m. to 7 p.m. (866) 828-2303 partnershiphp.org
Rides and taxi programs, 60 and older Solano Mobility Call Center, 423 Main Street, Suisun City 1-800-535-6883 solanomobility.org
Sign up for paratransit Solano County paratransit eligibility (707) 541-7184 soltrans.org
Buses and paratransit in Vallejo and Benicia SolTrans (707) 648-4666 soltrans.org
Free groceries Food Bank of Contra Costa and Solano 855-309-3663 foodbankccs.org
Meals at home Meals on Wheels Solano (707) 425-0638 mealsonwheelssolano.org
Lunch with others, 60 and older Innovative Health Solutions (707) 684-4376 innovativehealths.com
Help paying energy bills: Low Income Home Energy Assistance Program (LIHEAP) North Coast Energy Services, 190 S. Orchard Avenue, Suite B-101, Vacaville (707) 422-3200 nces.org
Pacific Gas and Electric (PG&E) discount: California Alternate Rates for Energy (CARE) PG&E 1-866-743-5832 pge.com
Section 8 in Vallejo Housing Authority of the City of Vallejo (707) 648-4507 vallejo.gov
Section 8 in Fairfield Fairfield Housing Authority (707) 428-7392 fairfield.ca.gov
Section 8 in Vacaville, Dixon, Rio Vista and rural areas Vacaville Housing Authority, which also runs the Solano County Housing Authority (707) 449-5675 cityofvacaville.gov
Report abuse of an older adult Adult Protective Services. After hours, 800-850-0012 (707) 784-8259, extension 2 solanocounty.gov

Not sure you qualify? Apply anyway, because the county makes the call. In 2026, one person 65 or older can have up to $130,000 in savings, the state says. If you would rather not do it alone, a Pair Team advocate can help you in one call.

Where do I apply for Medi-Cal in Solano County?

You can apply for Medi-Cal online at BenefitsCal.com, by phone at 1-800-400-6001, or at the county office in Fairfield, Vallejo or Vacaville. Live agents answer weekdays from 8 a.m. to 5 p.m., the county says. After hours, the same number lets you check your case or replace a lost benefits card.

The same form checks you for the Medicare Savings Programs. They can pay the $202.90 a month Medicare costs you in 2026. If Partnership is your plan, its member line is (800) 863-4155. See Medicare and Medi-Cal together in California.

How do I get IHSS in Solano County?

To get IHSS, call (707) 784-8259, extension 1. You can also mail the form to IHSS at 275 Beck Avenue in Fairfield, or fax it to (707) 784-2440. You need Medi-Cal to qualify. The county mails you a health form for your doctor, and then a social worker visits your home.

Allow up to 90 days from your first call to approved hours, the county says. To find a caregiver, call the IHSS Public Authority at (707) 784-8200. In 2026, IHSS pays caregivers in the county $18.10 an hour, the state's wage list says. See IHSS in California.

Where can I get free Medicare counseling in Solano County?

For free Medicare counseling in Solano County, call HICAP at Senior Advocacy Services, 707-526-4108, or book online. The nonprofit serves Solano, Napa, Sonoma and Marin from its Petaluma office. Counselors help you compare plans, apply for help with costs and appeal a denial. HICAP doesn't sell insurance or plans, and Pair Team doesn't either.

How do I get a ride in Solano County?

Solano has several bus systems, but one call center runs ride programs for older adults.

  • Buses are free at 80 and older on SolTrans, FAST local routes and SolanoExpress. Show the driver a photo ID with your birth year. At 65 and older, a SolTrans local ride costs $1.00.
  • Medical Trip Concierge is for Solano residents 60 and older going to the doctor in the county. Solano Mobility pays 60 percent of each Uber or Lyft ride, or 80 percent if your income is low. You get up to 30 rides a month. Sign up at 1-800-535-6883.
  • Paratransit is for people whose disability keeps them off the bus. To see if you qualify, book a visit at (707) 541-7184. In Vallejo and Benicia, a SolTrans van ride costs $4.00.
  • Faith in Action volunteers drive older adults to medical visits and the grocery store. Call (707) 469-6675.
  • Medi-Cal rides to covered care come from your plan. With Partnership, call (866) 828-2303 at least five days before your visit. See Medi-Cal rides in California.

Where can I find senior centers and meals in Solano County?

Most Solano cities have a senior center with classes, games and help finding services.

Town Senior center Address Phone
Vallejo Florence Douglas Center 333 Amador Street (707) 643-1044
Fairfield Adult Recreation Center 1200 Civic Center Drive (707) 428-7421
Vacaville McBride Senior Center 91 Town Square Place (707) 469-6660
Benicia Benicia Senior Center 1201 East Second Street (707) 745-1202

At 60 and older, you can eat lunch with others at sites run by Innovative Health Solutions. In Benicia, lunch is at 11:30 a.m. on weekdays. Call (707) 684-4376 to save a seat. If you can't leave home, call Meals on Wheels Solano at (707) 425-0638.

The Food Bank of Contra Costa and Solano gives low-income adults 55 and older free groceries twice a month. Call 855-309-3663 to find a site. Monthly food money comes from CalFresh.

How do I lower my PG&E bill in Solano County?

To lower your PG&E bill, start with LIHEAP. North Coast Energy Services runs it for Solano from its Vacaville office, at (707) 422-3200. Walk-ins are taken weekdays from 8:30 a.m. to 12:30 p.m., the state says. Then ask PG&E about CARE at 1-866-743-5832. It takes 35 percent or more off electricity and 20 percent or more off gas, PG&E says.

In Vallejo, Fairfield, Benicia and parts of the county outside cities, MCE Clean Energy (MCE) supplies your power. PG&E still runs CARE for MCE customers, MCE says. See LIHEAP in California.

What a Pair Team advocate does

In Solano County, a call to us often starts with a ride to the doctor or a slow IHSS application.

  • Apply for Medi-Cal with you at 1-800-400-6001, and follow up until there's an answer.
  • Phone in your IHSS application, and get your doctor's health form back to the county.
  • Register you with Solano Mobility for the Medical Trip Concierge, or book Partnership rides.
  • Set up a HICAP appointment, and help you apply for LIHEAP and CARE.

An advocate is covered by Medicare if you qualify. It takes two minutes to find out.

Check if you qualify for a Pair Team advocate

Frequently asked questions

I live in Benicia, Suisun City or Dixon. Is this my page?

Yes, this page covers Benicia, Suisun City, Dixon and the rest of Solano County. Benicia riders use SolTrans, and the Solano Mobility office is on Main Street in Suisun City. In Dixon and Rio Vista, Section 8 runs through the Solano County Housing Authority at (707) 449-5675.

How long does IHSS take in Solano County?

IHSS in Solano County can take up to 90 days, from your first call to approved hours, the county says. Getting the health form back from your doctor quickly helps. If your needs grow while you wait, call (707) 784-8259, extension 1.

How do I get Section 8 in Vallejo?

To get Section 8 in Vallejo, watch for an opening from the Housing Authority of the City of Vallejo. Its list last opened from February 20 to March 5, 2024, by lottery. Staff meet by appointment only, on Tuesday and Thursday mornings. Call (707) 648-4507, or see housing help in California.

Can I check my Medi-Cal case after hours?

Yes, you can check your Medi-Cal case after hours at 1-800-400-6001. The recorded line works 24 hours a day to check your case or order a new benefits card, the county says. Live agents answer weekdays from 8 a.m. to 5 p.m.

Who do I call if an older adult is being abused?

Call Adult Protective Services at (707) 784-8259, extension 2, if an older adult is being abused. After hours, call 800-850-0012. If someone is in danger right now, call 911.

Sources

Need a hand with the forms, the calls, or the follow-up?

A Pair Team advocate can check what you qualify for and stay with it until it's done. Most members pay $0.

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