Medicare Help in Moreno Valley

This page covers the City of Moreno Valley. For the statewide rules, start with Medicare help in California.

In Moreno Valley, you apply for Medi-Cal, CalFresh and the Medicare Savings Programs through DPSS. Its In-Home Supportive Services (IHSS) office is also in the city. The city runs the senior center, and the Riverside Transit Agency (RTA) runs Dial-A-Ride. Power comes from Southern California Edison (SCE) or, in newer neighborhoods, the city's own utility. This page serves Sunnymead, Edgemont, Moreno Valley Ranch, Towngate and the rest of the city. If your power bill comes from the city instead of Edison, start with the table below.

Local offices in Moreno Valley

Not sure you qualify? Apply anyway, because the county decides, and one Medi-Cal form also checks you for the Medicare Savings Programs. If you would rather not do it alone, a Pair Team advocate can help you in one call.

How do I apply for Medi-Cal or CalFresh in Moreno Valley?

You can apply for Medi-Cal or CalFresh in Moreno Valley at BenefitsCal.com or by phone at 1-877-410-8827. You can also go to the DPSS office at 12625 Heacock St., open 8 a.m. to 5 p.m. on weekdays. Call the same line first to set a visit. The same Medi-Cal form checks you for the Medicare Savings Programs. They can pay your copays and the $202.90 a month Medicare costs you in 2026. That amount is usually taken out of your Social Security check. See Medicare and Medi-Cal together in California.

How do I apply for IHSS in Moreno Valley?

To apply for IHSS in Moreno Valley, call the IHSS line at 1-888-960-4477, or apply at RiversideIHSS.org. The IHSS office is at 12125 Day St., but call before you go, DPSS says. After you apply, a social worker visits your home to see how much help you need. Read more about IHSS in California.

Where can I get free Medicare counseling in Moreno Valley?

You can get free Medicare counseling in Moreno Valley from the Council on Aging Southern California, the county's HICAP. Call (909) 256-8369, or the state line at 1-800-434-0222. HICAP doesn't sell insurance, the council says, and Pair Team doesn't sell plans either. Each fall, Open Enrollment runs October 15 to December 7, and changes start January 1.

What does the Moreno Valley Senior Community Center offer?

The Moreno Valley Senior Community Center, 25075 Fir Ave., offers classes, events and lunch. It's open on weekdays from 8 a.m. to 5 p.m., and membership is free. Bring a photo ID that shows your name, birth date and address, or call (951) 413-3430.

Family Services Association serves lunch there at 11:30 a.m., Monday through Friday. If you're 60 or older, the suggested donation is $3, and the price is $9.75 if you're younger, the city says. Call the Nutrition Center at (951) 247-1667.

How do I get a ride in Moreno Valley?

In Moreno Valley, you have two van services. MoVan is for residents who are 60 or older or have a disability. It takes you to the senior center, a doctor visit or the store. A ride home depends on whether the van is free. Call 1-833-745-8454 at least a day ahead, between 8 a.m. and 3:30 p.m. on weekdays. A local trip is a $1 donation, and a medical trip outside the city is $2.50.

RTA Dial-A-Ride takes people 65 and older around Moreno Valley with no application. Call 1-800-795-7887 to book, and bring a photo ID and proof of age. The base fare is $3.50. Trips to Riverside or another city need a disability approval first.

If you have Medi-Cal, your plan also gives rides to medical visits. See Medi-Cal rides in California.

How do I lower my power and gas bills in Moreno Valley?

To lower your power bill in Moreno Valley, first check who sends it. MVU, the city's utility, serves newer homes and businesses. Other homes get power from SCE.

• MVU customers can apply for Energy Bill Assistance, a discount for homes with low income. You reapply each year. If MVU sends a shut-off notice, its Emergency Assistance Fund can give a one-time credit of up to $1,400. If you use an oxygen concentrator or other life-support device, ask about Medical Baseline. Call 1-844-425-0855 on weekdays, 8 a.m. to 6 p.m.
• SCE customers can call 1-800-655-4555 for CARE, which takes 30 to 35 percent off your power bill.
• SoCalGas customers can call 1-800-427-2200 for CARE, which takes 20 percent off gas.

From June 2026 to May 2027, CARE is open to homes of one or two people making up to $43,280 a year. Call Community Action at (951) 955-4900 for a LIHEAP phone screening. If your power is off, one of its walk-in sites is in Perris, open 2 to 4 p.m. See LIHEAP in California.

Where can seniors get free food in Moreno Valley?

For free food in Moreno Valley, go to the Senior Mobile Pantry at the city's Conference and Recreation Center, 14075 Frederick St. It runs on the second Thursday of each month, from 9 to 11 a.m. It's for homes with someone 60 or older and other homes with low income, and you just sign a form. Monthly food money comes from CalFresh.

What a Pair Team advocate does

In Moreno Valley, calls to us often start with a parent who stopped driving or a past-due power bill. Your advocate makes the calls and follows up until there's an answer.

• Book MoVan for a doctor visit, or set up your first RTA Dial-A-Ride trip.
• Help you apply for IHSS and get ready for the social worker's home visit.
• Help with MVU's Energy Bill Assistance or Emergency Assistance Fund forms, or with CARE.
• Find the next Senior Mobile Pantry date at the Conference and Recreation Center.

An advocate is covered by Medicare if you qualify. It takes two minutes to find out.

Check if you qualify for a Pair Team advocate

Frequently asked questions

I live in Perris. Is this my page?

If you live in Perris, the county help on this page is yours, but DPSS has its own office in Perris. MoVan is only for Moreno Valley residents. RTA Dial-A-Ride serves Perris too.

My parent lives in Riverside. Is there a page for that?

Riverside has its own page: Medicare help in Riverside. The county offices are the same. But Riverside has its own power company, its own vans called Riverside Connect and its own senior centers.

Is my power from Moreno Valley Utility or Edison?

Your power is from Moreno Valley Utility if its name is on your bill. MVU serves more than 6,500 customers in newer parts of the city, it says. If your bill says Southern California Edison, use SCE's programs.

What if I get a shut-off notice?

If you get a shut-off notice, call your power company the same day and ask about a payment plan. MVU customers can also ask about the Emergency Assistance Fund. Then call Community Action at (951) 955-4900.

How do I report abuse of an older adult?

To report abuse of an older adult, call Adult Protective Services at 1-800-491-7123. DPSS answers that line 24 hours a day, 7 days a week.

Sources

• Office Locations for CalWORKs, CalFresh and Medi-Cal, Riverside County DPSS
• Office Locations for In-Home Supportive Services, Riverside County DPSS
• Medi-Cal, Riverside County DPSS
• Adult Services, Riverside County DPSS
• Medicare Counseling (HICAP), California Department of Aging
• Health Insurance Counseling and Advocacy Program, Council on Aging Southern California
• Senior Services, City of Moreno Valley
• Senior Lunch, City of Moreno Valley
• Senior Transportation, City of Moreno Valley
• City Facilities, City of Moreno Valley
• Payment Programs, Moreno Valley Utility
• About MVU, Moreno Valley Utility
• What Is Dial-A-Ride, Riverside Transit Agency
• Senior Mobile Pantry, Feeding America Riverside San Bernardino
• Utility Assistance Program, Community Action Partnership of Riverside County
• CARE/FERA Program, California Public Utilities Commission
• Riverside County Office on Aging
• Office Locations, Housing Authority of the County of Riverside
• Inland SoCal 211, Inland Southern California United Way
• 2026 Medicare Parts A and B Premiums and Deductibles, CMS